Podcast

Build intelligent operations and let data drive direct bookings

In this week’s episode of the Hotel Moment podcast, Karen Stephens, Revinate CRO, and Patrick Norton, VP of Sales and Marketing at Brittain Resorts & Hotels, discuss how building guest profiles is a journey — a journey hoteliers need to take if they...

Revinate, Inc.
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Sales & Marketing
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Revenue Management
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CRM & Loyalty
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Big Data
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Build intelligent operations and let data drive direct bookings
by Karen Stephens
13 November 2023Revinate, Inc.CRM & Loyalty
Build intelligent operations and let data drive direct bookings
Podcast

The link between brand storytelling and guest loyalty

In this week’s episode of the Hotel Moment podcast, Karen Stephens, Revinate’s CRO, and Tom Luersen, President of CoralTree Hospitality, turn their attention toward storytelling and how hoteliers can incorporate unique brand details into the guest e...

Revinate, Inc.
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Sales & Marketing
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CRM & Loyalty
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Brand Marketing
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The link between brand storytelling and guest loyalty
by Karen Stephens
29 May 2023Revinate, Inc.CRM & Loyalty
The link between brand storytelling and guest loyalty
Podcast

[PODCAST] How do you become #1 in hotel guest satisfaction? (Feat. Atrium Hospitality Part II)

In part two of a new miniseries with Atrium Hospitality we explore how to improve guest satisfaction by putting your core values into action. If you haven’t heard our first episode with Atrium, click here and take a listen. So what does it take to a...

Amadeus Hospitality
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CRM & Loyalty
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Guest Experience
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[PODCAST] How do you become #1 in hotel guest satisfaction? (Feat. Atrium Hospitality Part II) 7 December 2022AmadeusCRM & Loyalty
[PODCAST] How do you become #1 in hotel guest satisfaction? (Feat. Atrium Hospitality Part II)
Podcast

[PODCAST] How do you become #1 in hotel guest satisfaction? (Feat. Atrium Hospitality Part I)

In part one of a new miniseries with Atrium Hospitality we explore how to improve guest satisfaction. So how has Atrium Hospitality become #1 in customer satisfaction from J.D. Power among third party hotel management companies? That question is qui...

Amadeus Hospitality
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CRM & Loyalty
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Guest Experience
More like this
[PODCAST] How do you become #1 in hotel guest satisfaction? (Feat. Atrium Hospitality Part I) 3 November 2022AmadeusCRM & Loyalty
[PODCAST] How do you become #1 in hotel guest satisfaction? (Feat. Atrium Hospitality Part I)