Opinion

Management Company Compensation Slows in 2023

Prior research conducted by CBRE Hotels Research revealed that hotel management companies were rewarded handsomely as the U.S. lodging industry recovered from the COVID-19 pandemic. An analysis performed by CBRE in April 2023 found that total hotel ...

Robert Mandelbaum
Robert Mandelbaum
Director of Research Information Services at CBRE Hotels
CBRE Hotels
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Finance & Accounting
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Robert Mandelbaum
by Robert Mandelbaum and Tim Dick
9 May 2024CBRE HotelsFinance & Accounting
CBRE Hotels
Opinion

Iconic Resort Destination Ocean City, MD is Poised for Success

Ocean City, Maryland, known for its expansive beaches and boardwalk, welcomes millions of visitors annually. This robust tourism industry fuels a thriving hospitality market, and recent strategic investments underscore Ocean City’s focus on providin...

Michael Lambdin
Michael Lambdin
Consulting and Valuation Project Manage, HVS Philadelphia
HVS
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Markets & Performance
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Michael Lambdin
by Michael Lambdin and Scott Killheffer
8 May 2024HVSMarkets & Performance
HVS
Opinion

Mission-Critical Leadership Behaviors for Growing a Successful Hotel Sales Team

With nearly 20 years in hospitality sales, I’ve had the pleasure of working alongside many talented leaders, teams, and clients. If there’s one lesson I’ve learned along the way, it’s this: creating an environment where employees can thrive is param...

Theresa Ellsworth
Theresa Ellsworth
Vice President of Sales, Regional Accounts
Sertifi
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Franchise
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Property Technology
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Boutique & Lifestyle
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Management Companies
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Theresa Ellsworth
by Theresa Ellsworth
8 May 2024SertifiFranchise
Sertifi
Opinion

The strategic Revenue Manager’s dream: AI can now help you with the job you signed up for

It was a sunny day in The Hague in 2010 when I, somewhere in between reading the Wall Street Journal and playing Mahjong to train my eye for patterns (all of Ms. Lin’s students will remember), decided I would become a Revenue Manager. I loved strate...

Nadine Böttcher
Nadine Böttcher
Head of Product Innovation at Lighthouse
Lighthouse (formerly OTA Insight)
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Revenue Management
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Chatbots, Robotics & AI
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Nadine Böttcher
by Nadine Böttcher
8 May 2024Lighthouse (formerly OTA Insight)Revenue Management
Lighthouse (formerly OTA Insight)
How new Mews funding will shape hospitality’s future
Opinion

How new Mews funding will shape hospitality’s future

As the hospitality industry undergoes a significant period of transformation, we’re thrilled to announce that we’ve raised an additional $110m of funding, led by existing investor Kinnevik, alongside Revaia, Goldman Sachs Asset Management, Notion Ca...

Tom Brown
Tom Brown
Senior Copywriter at Mews
Mews
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Property Technology
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Innovation
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Tom Brown
by Tom Brown
8 May 2024MewsProperty Technology
How new Mews funding will shape hospitality’s future
Opinion

Cornell Hotel Indices First Quarter 2024: Large Hotels Reach a New Statistical Low

Only the Midwest, South Atlantic, and West South-Central regions posted moderate single-digit hotel-price gains in the first quarter 2024 (Midwest, 3.2%; South Atlantic, 3.8%; and West South-Central, 1.6%). Hotels in gateway cities experienced a rev...

Crocker Liu
Crocker Liu
Robert A. Beck Professor of Hospitality Financial Management
Cornell
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Revenue Management
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Markets & Performance
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Crocker Liu
by Crocker Liu, Adam D. Nowak and Robert M. White
8 May 2024CornellRevenue Management
Cornell | Nolan School of Hotel Administration
Four Ways AI Can Transform the Hospitality Consumer Experience
Opinion

Four Ways AI Can Transform the Hospitality Consumer Experience

While the discussion around Artificial Intelligence (AI) has been going on for years, there has been a renewed level of enthusiasm since the introduction of generative AI technologies like ChatGPT.

Jason G. Bryant
Jason G. Bryant
Vice President, Nor1 GTM - Oracle Hospitality
Oracle Hospitality
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CRM & Loyalty
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Chatbots, Robotics & AI
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Guest Experience
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Jason G. Bryant
by Jason G. Bryant
8 May 2024Oracle HospitalityCRM & Loyalty
Four Ways AI Can Transform the Hospitality Consumer Experience
Opinion

Things to Consider if Your Hotel PIP Is Coming Due

For hotel owners, embracing a property improvement plan (PIP) may initially seem financially challenging, especially given today’s market uncertainties, high construction costs, increased interest rates, and labor shortage. However, PIPs serve as a ...

Mitchell Glasson
Mitchell Glasson
Associate Vice President at Matthews Real Estate Investment Services™
Matthews Real Estate Investment Services
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Finance
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Real Estate & Investment
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Mitchell Glasson
by Mitchell Glasson
7 May 2024Matthews Real Estate Investment ServicesFinance
Matthews Real Estate Investment Services