Chatbots, Robotics & AI

Navigating AI in Hospitality: Addressing Common Concerns and Ethical Challenges to Elevate the Guest Experience

Navigating AI in Hospitality: Addressing Common Concerns and Ethical Challenges to Elevate the Guest Experience

In an era where artificial intelligence (AI) is reshaping industries, the hospitality sector stands at the forefront of a profound transformation. As hoteliers, embracing AI may initially spark a mix of curiosity and caution. Questions about the int...

Are Morch

Digital Transformation Coach for Hotels

Are Morch, Digital Transformation Coach

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Chatbots, Robotics & AI

Navigating AI in Hospitality: Addressing Common Concerns and Ethical Challenges to Elevate the Guest Experience

The strategic Revenue Manager’s dream: AI can now help you with the job you signed up for

It was a sunny day in The Hague in 2010 when I, somewhere in between reading the Wall Street Journal and playing Mahjong to train my eye for patterns (all of Ms. Lin’s students will remember), decided I would become a Revenue Manager. I loved strate...

Nadine Böttcher

Nadine Böttcher

Head of Product Innovation at Lighthouse

Lighthouse (formerly OTA Insight)

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Revenue Management

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Chatbots, Robotics & AI

Lighthouse (formerly OTA Insight)

AI use in STR sector more than doubles in six months - Hostaway’s 2024 AI Report

The number of short-term rental (STR) property managers and owners using AI tools has more than doubled in just six months, according to new research by Hostaway, a leading provider of vacation rental property management software (PMS).AI use among ...

Hostaway

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Chatbots, Robotics & AI

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Short Term Rental (STR)

AI use in STR sector more than doubles in six months - Hostaway’s 2024 AI Report

Four Ways AI Can Transform the Hospitality Consumer Experience

Four Ways AI Can Transform the Hospitality Consumer Experience

While the discussion around Artificial Intelligence (AI) has been going on for years, there has been a renewed level of enthusiasm since the introduction of generative AI technologies like ChatGPT.

Jason G. Bryant

Jason G. Bryant

Vice President, Nor1 GTM - Oracle Hospitality

Oracle Hospitality

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Chatbots, Robotics & AI

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Guest Experience

Four Ways AI Can Transform the Hospitality Consumer Experience

AI Powers Wisdom Work and Reduces Routine Tasks: Transforming the Workplace Landscape

In today’s digital age, artificial intelligence (AI) has emerged as a pivotal force across various sectors, and the hospitality industry is no exception. With its ability to process vast amounts of data, AI is becoming indispensable, with the power ...

The Hospitality Sales and Marketing Association International (HSMAI)

The Hospitality Sales and Marketing Association International (HSMAI)

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Sales & Marketing

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Chatbots, Robotics & AI

AI Powers Wisdom Work and Reduces Routine Tasks: Transforming the Workplace Landscape

The Top 5 Advantages of AI-First Platforms Over Legacy System Upgrades

The Top 5 Advantages of AI-First Platforms Over Legacy System Upgrades

If I had a dollar for every time I heard artificial intelligence or “AI” mentioned over the last year, well, you know the rest of that saying. And much like when you repeat a word so many times, it starts to lose its meaning – the discussions surrou...

Andrew Rubinacci

Andrew Rubinacci

Chief Advisory Officer of FLYR for Hospitality

FLYR (formerly Pace Revenue)

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Property Technology

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Revenue Management

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Chatbots, Robotics & AI

The Top 5 Advantages of AI-First Platforms Over Legacy System Upgrades

Brian Kirkland Of Choice Hotels International: How We Leveraged AI To Take Our Company To The Next Level

Choice is currently piloting a new technology with AWS called Amazon Q where we’re leveraging AI to integrate customer interactions to inform and personalize other touchpoints in their journey. One place this will be used is by giving Choice custome...

Medium

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Property Technology

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Chatbots, Robotics & AI

Brian Kirkland Of Choice Hotels International: How We Leveraged AI To Take Our Company To The Next Level

Is AI-generated Content the Spam of Our Time?

Lately I’ve been coming across a lot of content online that appears to be AI generated. I’ve seen it in articles, blogs and whitepapers, on news sites and social media, and in email, product marketing, and media releases.

Daniel E. Craig

Daniel E. Craig

Founder, Reknown

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Sales & Marketing

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Chatbots, Robotics & AI

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Content Marketing

Reknown

Machine Learning from PMS Data Extraction Enables Personalization and Segmentation

Machine Learning from PMS Data Extraction Enables Personalization and Segmentation

In the latest Thematic World Panel, we posed the question of how primary data extractions from the property management system (PMS) can be used for machine learning (ML) to the grow a hotel or heighten productivity. With a range of astute viewpoints...

Adam Mogelonsky

Adam Mogelonsky

Partner at Hotel Mogel Consulting Ltd.

Hospitality Net

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Information Technology

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Property Technology

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Chatbots, Robotics & AI

Machine Learning from PMS Data Extraction Enables Personalization and Segmentation

Leveraging the In-Room Tablet Dashboard to Detect WiFi Signal Strength Ensures Guest Satisfaction, Loyalty

Leveraging the In-Room Tablet Dashboard to Detect WiFi Signal Strength Ensures Guest Satisfaction, Loyalty

Scaling demand for location-based services and personalized guest messaging is forcing hotel owners and operators to rethink the strength and reliability of their wireless networks. To compete effectively and support guests’ mobile devices and a pro...

Neil Schubert

Chief Product Officer at Hotel Communication Network Inc.

Hotel Communication Network Inc. (HCN)

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Guestroom Technology

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Chatbots, Robotics & AI

Leveraging the In-Room Tablet Dashboard to Detect WiFi Signal Strength Ensures Guest Satisfaction, Loyalty