Four Ways AI Can Transform the Hospitality Consumer Experience
Opinion

Four Ways AI Can Transform the Hospitality Consumer Experience

While the discussion around Artificial Intelligence (AI) has been going on for years, there has been a renewed level of enthusiasm since the introduction of generative AI technologies like ChatGPT.

Jason G. Bryant
Jason G. Bryant
Vice President, Nor1 GTM - Oracle Hospitality
Oracle Hospitality
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CRM & Loyalty
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Chatbots, Robotics & AI
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Guest Experience
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Jason G. Bryant
by Jason G. Bryant
8 May 2024Oracle HospitalityCRM & Loyalty
Four Ways AI Can Transform the Hospitality Consumer Experience
Case Study

Abandonment to conversion: How Columbia Hospitality boosted revenue with Revinate

Columbia Hospitality is a leading hospitality solutions provider and management company based in Seattle, Washington. Its growing portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and...

Revinate, Inc.
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Sales & Marketing
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CRM & Loyalty
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Email marketing
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Lodging Industry
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Abandonment to conversion: How Columbia Hospitality boosted revenue with Revinate 7 May 2024Revinate, Inc.CRM & Loyalty
Abandonment to conversion: How Columbia Hospitality boosted revenue with Revinate
“Plan, Book, Enjoy”: Introducing HERA, Accor’s New Travel Advisors’ Luxury Loyalty & Rewards with Pascal Visintainer
Press Release

“Plan, Book, Enjoy”: Introducing HERA, Accor’s New Travel Advisors’ Luxury Loyalty & Rewards with Pascal Visintainer

Accor is taking part in the Arabian Travel Market (ATM), a leading international travel and tourism event attracting a global community of travel professionals and is taking this opportunity to introduce HERA, Accor Travel Advisor Program. Pascal Vi...

Accor
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Boutique & Lifestyle
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CRM & Loyalty
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Luxury Travel
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“Plan, Book, Enjoy”: Introducing HERA, Accor’s New Travel Advisors’ Luxury Loyalty & Rewards with Pascal Visintainer 7 May 2024AccorCRM & Loyalty
“Plan, Book, Enjoy”: Introducing HERA, Accor’s New Travel Advisors’ Luxury Loyalty & Rewards with Pascal Visintainer
Accor introduces HERA – a new loyalty and rewards program for travel advisors
Press Release

Accor introduces HERA – a new loyalty and rewards program for travel advisors

Accor, a world-leading hospitality group, today announced the launch of HERA, Accor Travel Advisor Program – a new worldwide loyalty and rewards program exclusively for travel advisors. Available now at HERA.Accor.com, the new program includes more ...

Accor
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Sofitel
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Fairmont
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Banyan Tree
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SLS
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Raffles
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So/
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Delano
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Orient Express Hotels
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Faena
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Emblems Collection
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Boutique & Lifestyle
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CRM & Loyalty
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Luxury Travel
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Accor introduces HERA – a new loyalty and rewards program for travel advisors 6 May 2024AccorCRM & Loyalty
Accor introduces HERA – a new loyalty and rewards program for travel advisors
Press Release

World of Hyatt and Peloton Team Up with Plans to Reward Members for Wellbeing

World of Hyatt, Hyatt’s award-winning loyalty program, is teaming up with Peloton (NASDAQ: PTON) to become the first global hospitality loyalty program with plans to reward its loyalty members for doing more of what they love – earning World of Hyat...

Hyatt Hotels Corporation
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Wellness and well-being
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World of Hyatt and Peloton Team Up with Plans to Reward Members for Wellbeing 2 May 2024HyattCRM & Loyalty
World of Hyatt and Peloton Team Up with Plans to Reward Members for Wellbeing
Make the Complicated Simple
Opinion

Make the Complicated Simple

Earlier this year, I wrote an article about the hard work it takes to make something look easy. I quoted several people from sports, entertainment and business. The gist of the article was that we work hard to make doing business with us easy. Consi...

Shep Hyken
Shep Hyken
Customer Service and Experience Expert, Keynote Speaker and Bestselling Author
Shepard Presentations, LLC.
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CRM & Loyalty
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Guest Experience
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Shep Hyken
by Shep Hyken
1 May 2024Shepard Presentations, LLC.CRM & Loyalty
Make the Complicated Simple
Supplier News

The Future of Hospitality: P3’s Insights on Online Check-In Conversion Rates

In the dynamic world of hospitality, where every moment counts and guest expectations evolve rapidly, staying ahead is not just a necessity but a strategic imperative. Enter P3 Hotel Software, a pioneer in revolutionizing the guest journey through i...

P3 Hotel Software
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Sales & Marketing
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Property Technology
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CRM & Loyalty
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Guest Experience
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The Future of Hospitality: P3’s Insights on Online Check-In Conversion Rates 1 May 2024P3 Hotel SoftwareCRM & Loyalty
The Future of Hospitality: P3’s Insights on Online Check-In Conversion Rates
Case Study

How Grupo Brisas increased their direct channel revenue 30% YOY

Grupo Brisas is a collection of one-of-a-kind resort hotel experiences developed and managed by the Brisas Group. Named after the famous Las Brisas Acapulco, a mid-century gem that set the tone for jet-setting luxury, each hotel in the collection of...

Revinate, Inc.
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Sales & Marketing
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CRM & Loyalty
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Email marketing
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Lodging Industry
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How Grupo Brisas increased their direct channel revenue 30% YOY30 April 2024Revinate, Inc.CRM & Loyalty
How Grupo Brisas increased their direct channel revenue 30% YOY